“ Roam is still wrong and incomplete in fundamental ways” and yet you charge customers $15/month, all while ignoring their pleas for help & being openly antagonistic to even committed supporters. Last year at least it felt like excitement & promise. Not so much this year…
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if people are using roam as a PKM toy, maybe $15 is a lot?
That said, let's not get it twisted here as customers: we're not paying for Netflix: the $15 isn't a subscription service to watch a televised drama of an R&D team's growth
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personally, $15/month is an insane bargain for something that's helped me manage a job search, plan a wedding, land a job, mourn loved ones, learn to program, support my ADHD, and psychologically survive a pandemic
genuine question: what pleas are so urgently going unheard?
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Consider the time it takes to learn Roam
Consider the value of Patrick Collison’s time
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Over the break, @natfriedman and I added Todo Mode to Rectangle, a very nice macOS window manager: github.com/rxhanson/Recta. A mini map for your 2021!
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It’s not either-or. You’re doing R&D on the human mind as much as you’re doing R&D on blockrefs and transclusion s and graph dbs. “Bicycle for the mind” is suggestive. Human anatomy matters as much for refining the design of a bicycle as mechanical engineering.
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To call it “onboarding” is to misread half the challenge. It’s like thinking the human factor in bicycles is limited to making saddles comfy. Nope. The human skeleton as a 206-bone/650-muscle mechanism is a very different boundary condition than the human butt that needs a seat.
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The power move here is to unify the concerns into a single “why not both” research frontier, not create an unnecessary either-or tradeoff that will only create a long-term weakness in the product and needless superstitious biases.
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Nice that a genius like Patrick finds it worth his time to hack away at Roam, but beware the Straussian trap of underestimating the power of a million or billion ordinary minds, and the leverage latent in empowering them even a little.
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The typical mind is not merely a less capable, defeatured, crap version of a power-user mind. It’s qualitatively different. One evolved for powerful aggregation and imitation patterns. You can’t serve it by simplifying and packaging the power-user experience.
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