point of order: graeber would have distinguished cashiers as being a "shit job" rather than a "bullshit job"
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Replying to @Aelkus
ohhh you mean the newly-minted "self-checkout attendants"
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Replying to @Aelkus
indeed; anyway i am on board with your point that self checkout is an externality generation move
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Replying to @Aelkus
the ui the cashier gets is one that is effectively for an expert; they have to be trained to use it (and develop muscle memory), whereas the self-checkout machines are simultaneously nerfed for perpetual n00bs and fortified against theft, making them inherently less efficient
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Replying to @doriantaylor @Aelkus
so in a way you could imagine the cashier-cum-self-checkout-attendant being themselves frustrated to have to help frustrated people limp through those things when they erstwhile could have just done it for them using a professional rig
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It’s the paradigmatic shadow labor taskhttps://www.nytimes.com/2011/10/30/opinion/sunday/our-unpaid-extra-shadow-work.html …
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