Finally, yesterday morning, a ray of hope! I came across a news article about a man who had been in a similar situation as me. His name is David Mascorro.pic.twitter.com/QKHZ5Sf80P
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Finally, yesterday morning, a ray of hope! I came across a news article about a man who had been in a similar situation as me. His name is David Mascorro.pic.twitter.com/QKHZ5Sf80P
Mascorro was sent a toll for a car that was not his. He disputed the toll with FasTrak who told him he had to provide paperwork from the DMV. The DMV told him they could not provide him with any paperwork precisely *because* the car was not registered to him.pic.twitter.com/JXIfzdeWKb
Just like they had told me.
Mascorro then went to the police. The police confirmed that the car was not Mascorro's, but said there was nothing they could do to help him.pic.twitter.com/0wVcmsnWxg
Finally, Mascorro approached @abc7newsbayarea
After ABC News investigated the issue, FasTrak finally dropped the toll.pic.twitter.com/Jx5w0hbs3P
I reached out to @abc7newsbayarea yesterday and asked if they'll help me resolve my tolls. They replied within an hour.
They said that their media contact at the DMV would "escalate the issue to their customer service specialists"
pic.twitter.com/xt99qZM4rc
Priya Retweeted balajis.com
There's been a growing anti-media sentiment in tech, and one that I've sometimes sympathized with. But the media is an important part of our system of checks and balances.https://twitter.com/balajis/status/1279571798107893760?s=20 …
Priya added,
In Mascorro's and my case: - FasTrak wouldn't help - The DMV wouldn't help - The police wouldn't help - The Attorney General wouldn't help But the media *did* help. The media's reach can put a check on corruption and negligent bureaucracy.
The most frustrating part is that the DMV is just as guilty as FasTrak. Why did they share information about me with a for-profit company that is: 1) false, and 2) I am not legally allowed to access
The government should be there to protect my identity, not to sell it out to the highest bidder.
Did you ever find out who did it to you and is there a way to go after them? This seems like a dangerous vector of bureaucratic attack, like swatting
Yes, when I contacted the Attorney General the first time, they sent me a letter with more details about the case. They told me that the car is registered to "Mr. William Harris" and that he's also the person who submitted a Release of Liability to me. 1/2
Unfortunately "William Harris" is an extremely common name, and I suspect that it’s a fake name (i.e. I suspect this guy has also committed identity fraud) 2/2
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