People talk a lot about product-centric and customer-centric, but not much about employee-centric. Are there any good examples/theories of that? Only thing that comes to mind is 37Signals
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Have you read this article? It's the best academic-y taxonomy of startup cultures that I've seen:
cmr.berkeley.edu/assets/documen
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Check out the Good Jobs Strategy. Written by an MIT professor about how investing in employees is good for business: amazon.com/Good-Jobs-Stra
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I second this recommendation, and add Employees First, Customers Second by Vineet Nayar: google.com.au/amp/s/www.forb
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Car manufacturers in the 1950s and 1960s were employee-centric. See the excellent book "Crash Course" 👇
Most companies in Germany (with co-determination and all).
Also, state-owned companies in my home country of France 😅
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(Basically, as a customer you don't see any of those as such a good thing.)
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Not sure if it's as stark an example as you're looking for but Costco comes to mind as a retailer who zigs while most others zag re: prioritizing employees as a secret sauce of success.
mitsloan.mit.edu/ideas-made-to-.
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