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Realized later - pretty interesting that felt urge to announce future pricing then, rather than 2 days later when we'd fixed the issues. Definitely was a "you think you love us.... prove it!" type reaction. But... If you flee at first sign of trouble, you were never #roamcult
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Slight refactor: instead of dividing into willing/reluctant to pay, focus on those using roam in powerful ways vs not. In the 2x2, idiots willing to pay are lower LTV than interesting users unwilling/unable to pay. Subsidize/comp the latter as much as possible.
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Premature optimization for direct cash revenue shouldn’t lose you the big prize of becoming store of most valuable knowledge bases around.
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Yeah, ive got a really long post for pricing announcement in the works. Plan to do a Roam Scholars program, so people unable to pay who use a ton and are willing to share insights w team can use for free.
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