When call wait times are in the hours and your phone support staff are working shorter hours, making customers call to cancel things or request refunds within refund periods is basically theft.
this was not covered under warranty, and the return policy started with date of purchase, not date of shipment arrival
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You're still clear unless you didn't pay with VISA, MC, or AMX. They're held by the agreements they signed with those companies, which include the consumer protection. They can't put a mfr warranty (for defects) on something and deliver after the period is elapsed. You'd have won
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