Conversation

I'm trying to look out for structural/organizational lessons that go beyond the basics like avoiding large gatherings, higher decentralization etc. One that struck me is the perils of specialization in healthcare that leads to 1 contact turning into dozens or more.
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When I was growing up, if I fell ill, I'd go see our one family doctor in his clinic (he was also a family friend). Number of contacts 1-2 (if a nurse was involved). Maybe 3 if an X-ray or blood draw was needed.
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Now, in the US, even the simplest doctor visit involves 3-4 contact points. The case of the lawyer in NY illustrates this: for a moderately complex healthcare need, you're likely to encounter half a dozen people at *each* escalation as you're passed around and upwards.
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One effect of this is that information is lost along the "patient's journey" and if you aren't well enough to advocate for yourself OR have a family member do it for you, you'll be moved along from station to station in an assembly line process that can *never* see you as a whole
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