Agree. And also, customers just want the f*n luggage they paid for. The crisis in customer service comes from not serving the customer in the first place. Maybe don’t take orders you can’t fill? Or just, you know, make enough luggage?
-
This Tweet is unavailable.
-
-
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
She felt free to use all the business levers available to her in winning every family Thanksgiving board game. Except, she didn't take Thanksgiving off. She had a manager on speaker phone calling in moves. Who didn't play with the thoughtfulness expected of a manager.
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
My thoughts exactly.
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
Nothing wrong in being customer obsessed whatever the business or product. Being an a**hole is very much a problem, though. A matching obsession for employee wellbeing, for e.g. could produce magic.
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.