As a patient your relationship to a healthcare system is really a B2B one. Your body is so complex, with so many internal departments and functions and transactional activity you have no clue about, relating to it is like relating to a Fortune 100 company.
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I mean there are entire departments of hospitals with lots of complex imaging equipment etc. devoted to monitoring "business processes" in your body you don't even realize exist until something goes wrong.
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This thought is oddly reassuring. When you go to a hospital for anything, you kinda have to act like a CEO doing an analyst call or shareholder meeting. And shareholder is apt analogy. Specialized doctors act a bit like they own the parts of your body they specialize in.
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I thought you were going with the insurance company to provider company relationship that goes through, around, and over you, the patient.
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Insurance company is in the picture too, as a sort of public, apathetic shareholder. But I'm talking about the more basic way you're practically a large org chart to a medical org.
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I love this whole analogy. I just called a doctor friend and read it out loud.



