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Any of you ever given less than 5 stars for Uber/lyft? What was the reason? Do you do it routinely? Ever go below 4? It’s turned into one of the most ceremonial things ever for me.
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I’m fine with this. 90% ceremonial incentive feedback beats unaccountable drivers. This is why they’re generally cleaner and nicer than cabs. Uber’s ethics as a company are an orthogonal issue. The mechanism is sounder than no feedback.