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iOS 13 has crippled the Health app and turned it into an ad platform. Yes, I will probably buy a $3 app from the store in order to get the functionality back, so Apple will get $1 now. It will lose ~$100 in lifetime customer value by making me less likely to buy Apple products.
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The boss of the boss of the Health app product manager said “why do we even have this? no revenue!” And the boss of the PM said “get measurable revenue and you get a bonus, else we kill it!” And ... the long term value of Apple drops by $100 million.
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Optimizing minor factors you can put a number on, at the cost of larger but nebulous factors you can’t, is one of the characteristic rationalist failure modes. Here the meta-rational move “what is actually going on?” becomes valuable. Like, in the $$ billions in Apple’s case.
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Oh, probably, I don’t know. The difficulty will be getting at the data in a usable form rather than “You’re doing great today! Keep up the good work! Read this article about tracking your menstrual cycle!”
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