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vgr's profile
Venkatesh Rao
Venkatesh Rao
Venkatesh Rao
@vgr

Tweets

Venkatesh Rao

@vgr

This is my conversational account. For my work follow @ribbonfarm, @breaking_smart, @artofgig. Tweets are 90% vacuous views, apathetically held. Mediocritopian.

Los Angeles, CA
venkateshrao.com
Joined August 2007

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    1. Venkatesh Rao‏ @vgr 6 Aug 2019
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      3h of panic. We cancel/block our cards but we don’t even know what’s in FIL’s pile: credit cards etc. MIL doesn’t deal with paperwork so she doesn’t know. We wrack brains trying to think how to secure his stuff with him in ICU (me back in LA, her still at hospital in Michigan)😖

      1 reply 0 retweets 2 likes
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    2. Venkatesh Rao‏ @vgr 6 Aug 2019
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      Again we get very lucky. Bag turned into hospital lost and found, with $60 in cash gone, but rest intact. Could have gone very, very badly.

      3 replies 0 retweets 10 likes
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    3. Venkatesh Rao‏ @vgr 6 Aug 2019
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      The potent risk/fragility is a combination of a) crisis or stress situation where you’re sloppy b) legit need to temporarily secure assets in centralized ways (transport etc) c) confounding circumstances (medical emergencies etc) Perfect storm for errors piling on errors

      2 replies 0 retweets 15 likes
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    4. Venkatesh Rao‏ @vgr 6 Aug 2019
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      I have other smaller examples. Once a friend was in an accident and I had to drive him to hospital. Under the emergency stress, hey, I hit another car in my hurry to back my own car out. Minor bump/scratch, but still.

      1 reply 0 retweets 2 likes
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    5. Venkatesh Rao‏ @vgr 6 Aug 2019
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      In general, moral of the story, things are more likely to go very wrong when they are already going slightly wrong. The more complex the system/environment, the more crises will cause such 2nd order failure interactions.

      1 reply 4 retweets 31 likes
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    6. Venkatesh Rao‏ @vgr 6 Aug 2019
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      I have no problem admitting I’m not exactly the best person in an emergency/crisis. I’m not awful, but I’m not a good first pick, shall we say. I’m best in slower, less urgent situations where there’s time to think.

      2 replies 0 retweets 7 likes
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    7. Venkatesh Rao‏ @vgr 6 Aug 2019
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      I’m sort of C- okay in physical crises (acting fast, locally) but I’m at my worst dealing with crises involving bureaucracy/paperwork. I get flustered and thrash and there’s a good chance I’ll make things worse if I don’t slow down, breathe and consciously switch gears.

      5 replies 0 retweets 11 likes
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    8. Venkatesh Rao‏ @vgr 6 Aug 2019
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      In general, it really sucks that cost of technological modernity is having to take care of a bunch of insecure physical artifacts (keys, cards, numbers, original docs) that control access to everything — spaces, money, healthcare. The 2FA phone is an especially horrible one.

      4 replies 1 retweet 17 likes
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    9. Venkatesh Rao‏ @vgr 6 Aug 2019
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      Every crisis now is more than the basic crisis (health, injury, loss, damage). It’s also a “stack crisis” where you have to reprogram your connection to the information infrastructure API on the fly.

      3 replies 0 retweets 16 likes
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      Venkatesh Rao‏ @vgr 6 Aug 2019
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      Replying to @illiteralworst

      Dunno. I don’t think I’d have fared well in either case if I hadn’t gotten lucky.

      12:53 PM - 6 Aug 2019
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