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I agree about it not being complex - at least complexity isn't what makes it hard to automate. I was tempted to compare to your Ceiling Fan Problem but don't think it's that either. More like sales, the interpersonal empathy is fundamental to the job
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My point is, functions are never automated by teaching machines how to do it like humans but refactoring the job so it is doable by machines. So the complexity is moot.
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