is on recently.
This one feels like it aligns with the "Amateurs talk about tactics, but professionals study logistics" quote. Email is where real work is done in corporate-land and aligns with clients mental models of working.
Funny how some of the best habits start out as laziness. I started writing quick-and-dirty notes to myself after consulting calls so I wouldn't have to maintain situation awareness between calls....
Putting it all together, here is a 2x2 of who you should hire in what situation (and/or type of books you should read if your budget is limited). My market is the smallest and therefore obviously the most interesting and elite one. So elite, some months I have *no* client work
Btw this may be a category-1 level insight but there's strong kung-fu overtones to your art of gig world and I think of the top left quadrant as "hard style consulting" and top right as "soft style consulting".