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Loving the #artofgig trip is on recently. This one feels like it aligns with the "Amateurs talk about tactics, but professionals study logistics" quote. Email is where real work is done in corporate-land and aligns with clients mental models of working.
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Funny how some of the best habits start out as laziness. I started writing quick-and-dirty notes to myself after consulting calls so I wouldn't have to maintain situation awareness between calls....
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