Funny how some of the best habits start out as laziness. I started writing quick-and-dirty notes to myself after consulting calls so I wouldn't have to maintain situation awareness between calls....
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Now that's pretty much ALL I do. Live calls, email notes. That's it. And that's all most clients actually want. Everything else is premium mediocre extras that don't actually add value, if they're read at all.
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I briefly did a misguided thing out of anxiety that everything was too ephemeral: make review materials like decks/spreadsheets/docs. Way too much overkill. Then I went the other extreme and did no follow through. Quickly lost the plot and it showed. Emails = sweet spot.
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I can pretty much reconstruct the entire history of a consulting relationship, some going back 8 years, simply by reviewing all the post-call notes emails. Not exactly eidetic memory, but as close as I need it to be. I need to do more systematic game tape reviews though.
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Which is not to say it's easy of course. Simple but not easy. Takes a lot of practice to get good at summarizing the gist of a live conversation in written form that's both useful for recall, and distills the highlights/insights etc.
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Also don't take this too literally as some sort of minimalist zen logistics model... I do produce other forms of working collateral when they actually make sense. I've made my share of decks and spreadsheet models too.
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Rather than laziness being the modifier, I would suggest it’s a reminder that sometimes what we prefer is indicative of what others would also prefer.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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We do that for our internal meetings. Live note taking as we speak and works very well. Have done it with clients only occasionally.
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I only take very sparse notes while talking, just key words and phrases/refs. The rest I reconstruct from memory after the call. Taking copious notes means you're not actually engaging in the conversation.
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@fortelabs isn't this sort of what you advocate in https://www.google.com/amp/s/praxis.fortelabs.co/bending-the-curves-of-productivity-25edb268672f/amp/ … ? Package up intermediate steps as reusable components for later consumption, instead of seeing only the final deliverable as repository of value, part of shifting shape/size of value-created curves? -
Yes absolutely. I've started doing what
@vgr describes too, jotting down anything that comes to mind after the call, rather than trying to maintain notes continuously during the call. Results in much more succinct, useful notes
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