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vgr's profile
Venkatesh Rao
Venkatesh Rao
Venkatesh Rao
@vgr

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Venkatesh Rao

@vgr

Conversational account. For work follow @ribbonfarm, @breaking_smart, @artofgig. Tweets are 90% vacuous views, apathetically held. Mediocritopian. IKEA builder.

Los Angeles, CA
venkateshrao.com
Joined August 2007

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    1. Venkatesh Rao‏ @vgr 25 Apr 2019
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      Life under the API is a cage of silent failures and gaslighting by algorithm. There's a growing number of ways to trip over your own feet by getting interactions with enforcement/governance algorithms even slightly wrong. These then take enormous time to fix.

      3 replies 3 retweets 34 likes
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    2. Venkatesh Rao‏ @vgr 25 Apr 2019
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      Human bureaucracies = justice delayed is justice denied Algorithmic bureaucracies = justice by janky exception handling is justice denied

      1 reply 6 retweets 21 likes
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    3. Venkatesh Rao‏ @vgr 25 Apr 2019
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      You just can't fight it the way you would fight a human bureaucracy. The decision agents don't even have the ability to use room for judgment. Railing against the machine is useless because it is literally a machine. There is no input mode for grievances and righteous indignation

      2 replies 2 retweets 12 likes
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    4. Venkatesh Rao‏ @vgr 25 Apr 2019
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      This mini-rant brought to you courtesy of yet another day of running into an algorithmic brick wall on some paperwork

      1 reply 0 retweets 9 likes
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    5. Venkatesh Rao‏ @vgr 25 Apr 2019
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      The worst part is, in a mixed human machine system, illegibility of what's happening in the machine-owned steps of the interaction process leads to distrust, anger, and confused conflict among the humans, who have a tendency to blame each for balls dropped by machines

      3 replies 1 retweet 12 likes
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    6. Venkatesh Rao‏ @vgr 25 Apr 2019
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      Hmm wonder if this can be turned into a game where say Alexa or Siri type elements are the telephones in a game of telephone. Smart mishearing and transmission instead of obviously corrupted dumb transmission.

      2 replies 0 retweets 2 likes
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      Venkatesh Rao‏ @vgr 25 Apr 2019
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      I think the thing that most confuses humans in dealing with automated bureaucracies is that honor and status play no part in the process. Being (or merely acting) offended, insulted or outraged... these are moves that simply don't parse when the counterparty is an algorithm

      3:58 PM - 25 Apr 2019
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      • Dorian Taylor Sunil Jalihal Andrew Maier The Dark Matrix Thiény 🦉 Navin Kabra
      1 reply 2 retweets 5 likes
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        2. Venkatesh Rao‏ @vgr 25 Apr 2019
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          I suspect you could build *much* more human-grokkable AIs if you added status/emotion metadata to inputs, and there was a simple model of status/honor/dignity. It's not that complicated. A rules engine that says "If reject_count > 10 and affect = angry, set dignity=fragile"

          2 replies 1 retweet 9 likes
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        3. Venkatesh Rao‏ @vgr 25 Apr 2019
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          A great deal of what humans consider the ineffable "human" touch to decision-making is just the sense of being seen in full, even if the counterparty can't do anything besides commiserate. We need AIs with Real People Personalities like in HHG.

          1 reply 1 retweet 6 likes
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        4. End of conversation

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