Life under the API is a cage of silent failures and gaslighting by algorithm. There's a growing number of ways to trip over your own feet by getting interactions with enforcement/governance algorithms even slightly wrong. These then take enormous time to fix.
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Human bureaucracies = justice delayed is justice denied Algorithmic bureaucracies = justice by janky exception handling is justice denied
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You just can't fight it the way you would fight a human bureaucracy. The decision agents don't even have the ability to use room for judgment. Railing against the machine is useless because it is literally a machine. There is no input mode for grievances and righteous indignation
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This mini-rant brought to you courtesy of yet another day of running into an algorithmic brick wall on some paperwork
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The worst part is, in a mixed human machine system, illegibility of what's happening in the machine-owned steps of the interaction process leads to distrust, anger, and confused conflict among the humans, who have a tendency to blame each for balls dropped by machines
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