We’re just encoding the same white lies we used to hide under human fallibility into algorithms that we expect to be more precise. “I’ll be 5 mins late” from a human is understood. What’s new is there are people who think explicitly about how to do them and coding it up.
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It’s possible the algos are in fact making best faith estimates, and the “lies” are just from new, unintuitive forms of uncertainty. Eg, a delivery driver that’s tired on their bike, or unexpected traffic, or the pickup before you in an UberPool taking a while, etc
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‘uber minute’ as the opposite of a ‘ny minute’
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What makes this all the more infuriating is the remarkable precision of google maps estimates. You know they have the data to make it correct, but we’re already trained to be impatient so they have to play dumb
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That's an interesting theory. I've seen some form of it in UX manuals, would love to have confirmation on this scheme done by Maps
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I really really hate when a UI has some line item on an activity feed that says something happened “about an hour ago”
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