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Amazing though, how in the 8y since I left Xerox, my instinctive responses got validated as the roughly right ones from events I've seen since at other companies. I think doing the right thing in management is in large part having the nerve to take your gut instinct seriously.
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I expected you saw the Full effects elsewhere. I think good situational awareness of the broader world helps give the instinct and the courage. Situational awareness of the inside helps with the many true points you raise.
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