the notion that a random startup that locks in a maintenance contract will be more efficient than an arbitrary parks department is pure ideology.
I like the idea of automating the maintenance away, but making it paid makes it hostile design against the homeless. These devices should be paid for with public funds and somehow made free.https://twitter.com/cszabla/status/1095051517474807808 …
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The difference is it’s easier to unlock the lock-in with a private contractor than a class of public employees who have to be removed via attrition and budget starvation if they do poorly. Unless we’re talking huge defense contractors with sectoral monopoly
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