Mobs cannot forgive, only exact vengeance. Forgiveness is meaningful only if all who are suffering from a wrong do the forgiving. But even a single member of a wronged group can exact vengeance. A mob that demands performance of contrition is seeking vengeance via humiliation.
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Don’t underestimate virtue signaling. I think that’s a more important motivator than actually caring about whether the target apologizes, resigns, or whatever else is the claimed goal.

