Under-appreciated: ~nobody has a statistically significant experience of what is a "normal" organization. Most people work in maybe a couple types of departments through their career. Nobody sees the full range.
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I find with consulting though that there is a string selection bias for orgs that hire consultants, and it's also a different work relationship than that of being an employee
Yep, can’t have everything. Every sampling technique has issues. Can also consider auditors and accounting firms, ad agencies etc.
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Part of the value investors bring too.
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As a marketing agency we answer questions all the time about what sort of teams / channels / activities are normal across the 200+ clients we've worked with.
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You can kinda keep improving the approximation by having close friends and family (can’t really choose this one much) who work in different industries and fields. Of course the theoretical blind spot does darken and intensify as you get more confident you know it all
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These are all things that move us closer. But—the vast majority of people don’t understand how the companies _they_ work for function. The critical insights are often not traveling far.
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