The old-timers who experienced the human-admin-rich world of work (like in Mad Men), with heavy in-house staff orgs, have largely retired. It’s now largely a SaaSy outsourced backend where the only humans are third level customer support for when things break.
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Free-agent world is barely distinguishable. I think I use as many self-bagging admin things but they tend to be narrower point solutions for much more specific, unbundled needs. I suspect I overall spend more time on admin since I have to do more by myself, but it’s all necessary
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In a way the free agent/paycheck distinction is now irrelevant. Flexwork + consumerization of IT + BYOD + consumerization of employment = amazing dissolving workplace. There is no need for an access controlled physical/digital “office” to work in. No walls. Open borders economy.
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The CoE effect is even stronger where you’re an actual consumer too (Amazon or Starbucks say). Think old-fashioned employee stores/employee discounts/company towns but seamlessly integrated at relationship level.
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You no longer compartmentalize your relationship with the corporation. It’s the same login/id and access credentials. It just has rich, fine-grained effects on cash inflows/outflows based on your full relationship with the Dark Staff, via the corporate-employer-as-switchboard.
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So employer organizations are now increasingly like virtual switchboards connecting workers to Dark Staff services. If there’s an office, it’s for either specialized physical equipment or community services. The watercooler IS the office now.
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The so-called “third place” is no different from the office now. Both are basically coffee shops. The coffee just might be cheaper in one. Even f2f privacy is not as critical a function. That’s for one of the phone booths, which Starbucks might soon have.
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To wrap it up, think of it this way. Soon “quitting/changing your job” may not be a dramatic event with huge lifestyle consequences. It might just be some permissions getting downgraded on one switchboard, and upgraded on another.
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You’re bagging your own admin groceries in either case, at most from a different coffee shop. Welcome to the brave new world of consumerized employment. Your call is important to us. Our Dark Staff representative, Cortana, will be with you shortly to discuss your paycheck freeze.
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End of conversation
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