"Adoption disequlibrium" is a great term for this. Has also happened at Seattle airport between taxis and rideshare. It is now easier/faster to join the taxi line than the rideshare scrum. BTW, analyzing this phenom generally is guaranteed viral hit for an aspiring tech blogger https://twitter.com/antoniogm/status/1051899308147007488 …
Is Tundranaut your alt then?
https://twitter.com/tundranaut/status/1051899894531645442?s=20 …