"Adoption disequlibrium" is a great term for this. Has also happened at Seattle airport between taxis and rideshare. It is now easier/faster to join the taxi line than the rideshare scrum.
BTW, analyzing this phenom generally is guaranteed viral hit for an aspiring tech blogger twitter.com/antoniogm/stat
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I almost did, but then realized I wasn't the right person to write this. Happy to share notes with anyone who wants to tackle this, and/or publish on ribbonfarm if you have the chops to do it right.
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