Most modern institutions are designed to be navigated by individuals but most humans actually navigate institutional landscapes in packs of 2-15. Making institutions ‘impersonal’ is hard because of this unit size impedance mismatch
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Yep, Russell understood my intent correctly. Any sort of group for which a family is an approximate prototype. Any group that shares logistical goals and constraints to a degree and do some internal role splitting based on that.
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I'm saying bureaucracies are bad at even "seeing" pack structure, let alone accommodating it when it exists. "Impersonal" tends to get defined as equality of due process at what is effectively the wrong/useless/impractical unit level (individual)
An example where it kinda works is airplanes allowing families to board together when there is an infant/child and they get into pre-boarding.
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