Most modern institutions are designed to be navigated by individuals but most humans actually navigate institutional landscapes in packs of 2-15. Making institutions ‘impersonal’ is hard because of this unit size impedance mismatch
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But even in the default pack unit of the West, the double-income-no-lids couple, the infrastructure fails to understand and accommodate how couples typically navigate social reality.
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There is some rudimentary support like "authorized account user" or norms around serving couples eating/shopping together, but generally commingling life logistics is a set of hacks even for this most common unit, and even inside an institutional form like marriage.
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For other kinds of packs (group of dining friends, business colleagues on a work trip together, etc) it's a mess
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End of conversation
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Yes! Pack UX ftw!
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feels related to things on this thread here, including the "personbyte":https://twitter.com/Kpaxs/status/947517092810690560 …
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