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An interesting paradox: the world has much that needs doing, and many people who are overworked, underpaid, or both, and yet... the best job for a lot of people is “sit over there and try not to get in the way.” For whom “not helping” is the closest thing to praise they’ll get
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Labor alocation is hard. If you hire a 100 marginal workers you only have to make one mistake, hire one wrong person, and that person will destroy more value than was generated by the other 99.