Aaron Hunt@AaronCU95·Nov 19, 2008here is an interesting question from an email discussion: "is our customer tweeting? or online?" I'm going with some are and yes as answers
Venkatesh Rao@vgrReplying to @AaronCU95@AaronCU95 yup, there is a notes feature which can auto-import from blogs etc.6:14 PM · Nov 19, 2008