"Processes are organisational scar tissue". Can't remember who told me that, but always stuck with me. Might even have been you!
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I’ve certainly thought several versions of that thought

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I guess I haven’t reach the turning point of oldness yet then.... I feel unease easily without some system to guide...
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I make "systems" for a living, and even though I haven't come to see them as avoidance mechanisms, it makes me uneasy every time. I keep thinking that "if I were the user, I would not put up with this". But what is the alternative? What do they avoid?
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Shirky's Law: Systems make permanent the problems they are designed to mitigate.
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*splodes* (again)
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Replace “system” with “algorithm” and your statement retains its truth value.
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Ah, the anti-system system.
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