We are aware that some users are having trouble accessing our website’s live chat - our support team is still available by direct messaging this account 🙂 Thanks, VAX
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Floors in need of a clean after Halloween fun? 🎃 Learn how to tackle the spookiest spills over on the VAX UK blog here: bit.ly/3W3RGjU
#VAXcleanhome #cleaning #halloween
Want to get the most out of your clean this autumn? 🍂Click here to read about our tips for keeping on top of the mess as the weather changes: bit.ly/3rbCN0T 🏡 #VAXcleanhome #cleaning #blog #cleaninghacks
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Ready to get back into a cleaning routine now that the kids are back to school? 🏡 Check out the VAX UK blog for top tips: bit.ly/3RlNqt1 #VAXcleanhome #cleaning #backtoschool
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Looking for tips on keeping the house in order during the summer holidays? 🏡 We've got you covered over on the blog: bit.ly/3OIz9oy #cleaning #blog
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Are you summer party ready? ☀ We're talking all thing summer cleaning over on our blog. Find more here: bit.ly/3bHz6M1 ✨
Hardest summer mess to clean up? ✨
- Sand
33.3% - Summer holiday clutter
16.7% - Pet's summer shedding
50% - Melted Ice Cream
0%
6 votesFinal results
Preparing for a weekend away? We're sharing our top tips on the staycation clean over on our blog 🚗✨ Check it out: bit.ly/3x5QS3B
#VAXcleanhome #staycation #CleaningTips
Pets on your sofa? 🐾🛋
- Always
73.3% - Never
26.7%
30 votesFinal results
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Have you seen the NEW VAX Edge Dual Pet & Car? 🤩 A no-cord, no compromise upright vacuum designed for the BIG whole home clean 🏡✨ Find out more here: bit.ly/3vEgrbo
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This month on the blog, we're talking quick cleaning tips that can make a big impact 🏡✨ Check it out here: bit.ly/3OK3x38
Wishing you a Happy Easter 🍫🧼🐰
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Have you ever wondered how much time you spend cleaning? 🧼 We asked the nation over on the blog: bit.ly/3r3K0k6
- Kids
41.7% - Pets50%
- Me
8.3%
12 votesFinal results
Four-legged friends taking over your home? 🐾 Check out our top tips for tackling fur over on our blog: bit.ly/3hsgNd4 ✨🏡
#VAXcleanhome #cleaning #cleaninghacks #doglovers
I'd just like to thank you for your responses to my queries. You have been extremely professional throughout. #thankyou
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Our contact centre will be closed from 14:00 today until 08:30, 27/12/2019. Feel free to send us a message and we will get back to you as soon as we can. Wishing all a very Merry Christmas 🎄🎅
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@J0RD4N_1985 Hi, could you please DM us with your full name, address and email address? Thanks Lauren
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Our phone lines are currently down due to a technical issue that we are working hard to resolve. Sorry for any inconvenience caused.
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@_SweetMadeline No of course this should not have been sent out, our mistake. Could you DM me your address so I can find your details.
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Replying to
2/2 machine model and serial number along with your full address . Thanks Emma
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There's been a transit error Sophie. I'll need to reorder for you. Can you confirm the delivery address please?
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@gillyfairI'm sorry to hear this Gill. Could you pls DM me the machine details and your address. Thanks Jennifer
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In the meantime we are available to help via our live chat or email service. Sorry for any inconvenience caused. 2/2
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Our helpline is currently out of action due to a technical difficulty. We expect to be back up and running soon. 1/2
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@LaLaLovesChicHi Charlie, please Dm us your model number, serial number,full address and receipt details and we can then help you. Thanks Su
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Hi Ceri,sorry to hear your struggling with no suction, could you private message me the model & serial no.+ contact details, thanks Sally.
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Hi Ceri, sorry to hear your struggling with no suction, could you direct message me the model & serial no.& contact details, thanks Sally
@MrsHipkis I am sorry your full order hasn't arrived. Can you DM me your order details so I can fully investigate this? Thanks, Jake
Hi I'm sorry you didn't like our S7. As this model only uses water I am unsure to why the glass has gone cloudy. Condensation?
OUR CONTACT CENTRE IS NOW CLOSED UNTIL SATURDAY 2ND JANUARY.
HAPPY NEW YEAR TO ALL OUR CUSTOMERS
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@heresscottnowGreat :-) thanks for letting us know - Regards Tracy
, or you can email info@vax.co.uk and we will reply upon our return.
We would like to wish you all a very Merry Christmas :)
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Our Customer Contact Centre is now closed until Tuesday 29th December 2015.
Until then you can find help on the support pages of our website