If your YouTube homepage is showing videos in a list view (instead of a grid) this is not an intentional change and we're working to fix it! Thanks for all of your reports, and we'll share another update when the issue is resolved.
I've followed the steps - I'm authorised and yet my viewers and also myself when it was tested - couldn't superchat me
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Are they getting an error message? If yes, send us a screenshot so we can better take a look at it. As for the Promote button, is this happening to all of your videos? Keep us posted.
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I can’t send a screenshot of superchat until I go live again. The promote problem is the care on my last 3 videos I’ve uploaded.
End of conversation
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