"The unix/internet stack is a giant ball of mud.
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They must learn that it's all drastically simpler and more legible than they're used to. It's still hard, but you can actually make progress.
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To do so, you have to stand up straight, so you can get a firm footing on the ground. Keep your chin up and your shoulders back, and adopt the posture of a conqueror.
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When something doesn't work right, don't retreat into your shell of safety and control -- fix it. The forces of chaos are always lurking, but their victory isn't inevitable.
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