We'd like to help. Have you tried uninstalling the app, restarting the device and reinstalling the app to check if that resolves the issue? Also, try clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt
@TeamYouTube I believe iOS official app has some updating problems,it causes uploads looping sometimes, even updated successfully,but you can’t edit on website, hoping supporting can check, thanks :)pic.twitter.com/4HjTZojdwv
-
-
-
thanks for replying so quick, I will reinstall the app next time, and I tried to clean the browser cookies but won't help, my video id is "ut-XZoqUpT4" I believe the problem might with the iPhone MOV file format has issues on add-music features, I add background music via app
- 2 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.