Thanks for reaching out. Are you living in the same household as the family manager? If you're not then you won't be able to access the benefits. More info here: https://yt.be/help/yYWy . You can also get in touch with our live support team for help: https://yt.be/help/purchases
@TeamYouTube Can you please help me with my YouTube premium membership? I am part of my family membership but my videos do not play without adds and neither do they play in the background.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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