We'd like to help. What device are they using? Also, do you have screenshots from your subs? Send more details our way, we'll take a look!
@TeamYouTube Our channel is having issues where people can’t subscribe and our videos aren’t going out to the subscription feeds. Please help?
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It's all devices, none of our subscribers are receiving the videos in their feeds and our subscribe button is missing. Here's our channel URL: https://www.youtube.com/user/tvpromosdb/ … and a screenshot someone sent me https://twitter.com/ChazzyIrving/status/1051485729791102976 … (Same exact issue Lunaa had: https://twitter.com/Lunaa/status/1049747523626303489 …).
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