My fundamental issue with being on call is that I care more about my personal life & health than I do about whether my employer’s website is operational.
I assume everyone does! So...why do we put up with on-call at all?
Maybe there’s something to this labor solidarity thing
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Our pager pools are based on volunteers so we go out of our way to make sure being on pager doesn’t suck... which included investing a lot in reducing pager noise.
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We also make it clear that if you put hands on keyboard to address an issue that’s considered an hour worked minimum.
End of conversation
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