@YTCreators Why the customize channel option is gone? There were to ways to customize my channel name, logo, art and description. One is customize button and another one is the little edit button that shows up in the description. But now both are gone. Please help.
#YouTube
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Replying to @tutorialtownyt
That's odd. Just to confirm, are you using the older version of YouTube? If yes, could you try updating it to the latest version and see if that makes any difference? Let us know.
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Replying to @TeamYouTube
No. Actually it's not about the YouTube app. Its about the YouTube webpage. I have tried to edit my channel description from my pc browser. I tested out chrome and firefox. But still i wasn't able to find the edit description button. This problem is not only for me.
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Replying to @tutorialtownyt
Thanks for the info. Try these steps to change your channel details and see if that makes a difference: https://yt.be/help/znjF . Keep us posted.
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Replying to @TeamYouTube
I tried out those steps. But i was not able to find the edit icon(i.e., the pencil like one). I think many people are having this problem.
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Replying to @tutorialtownyt
Thanks for confirming. Could you check if your browser is updated? Also, mind sharing as few screenshots of the issue for us to look into it? Keep us posted.
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Replying to @TeamYouTube
Sorry for the late reply. I have checked my browser. It is the latest version of chrome. I have also attached a screenshot of where the edit option should have appeared but didn't appear. I did everything, but nothing was helpful. Please fix this as soon as possible. Thank you.pic.twitter.com/RyhMQCQtoA
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Replying to @tutorialtownyt
Thanks for the screenshot. Clearing the browser's cache and cookies and restarting your device often fixes the issue. Also, try using a different browser or Incognito mode to see if that makes a difference. Let us know.
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I tried the steps you said but nothing seemed to work. I am using Chrome browser. However when i use chrome for android and go to my channel with desktop mode i am able to edit my channel logo, channel art, description, etc. Could you please help me with this issue?
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Replying to @tutorialtownyt
Glad to hear that you were able to change your channel icon from the android browser you're signed in. As a next step, file a feedback report with these steps: https://yt.be/help/RYwc . You may not get a direct response, but we do review everything to investigate and fix issues.
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