Do more people refer to the industry as Customer Success or Client Success? Find out in the 2016 CS Industry Report.
trustfuel.com/customer-succe
Pinned Tweet
Follow
Trustfuel
@trustfuel
The platform for customer success, Trustfuel helps teams collaborate smarter, create advocates and reduce churn.
Trustfuel’s Tweets
Scalable Pricing: A Key Tool for SaaS Success
1
1
1
Here's a highlight of Our Best Customer Success Posts of 2016! trustfuel.com/best-customer-
#CustomerSuccess
Clarity of Message: Why You Need A Great Message & How to Create
forentrepreneurs.com/clarity-of-mes
Collaborate across Customer Success and Growth Marketing to drive a more positive customer experience buff.ly/2hOdvF2
1
3
Leading companies are using Health Scorecards to monitor the health of their customers. Here's how: gainsight.com/scorecards #CustomerSuccess
4
1
How (And When) To Automate Your Customer Success Process
Customer Success and Customer Support are DIFFERENT! wootric.com/blog/repeat-af
7 Steps to Optimize the Customer Journey
linkedin.com/pulse/7-steps-
we had to include you guys as one of the best CS tools here! blog.userlane.com/top-customer-s let us know what you think :)
1
1
1
Managing Customer Success to Reduce Churn
10 Tips to Improve Customer Experience During a Beta Test
blog.trak.io/10-tips-to-imp
Some great tips on "How To Manage Your Customer Lifecycle for Mutual Success" !
blog.natero.com/manage-your-cu
1
1
1
I know of 17 purpose-built Customer Success Management software products on the market today. Am I missing any?
3
5
10
We love this mention! Checkout #17 on this list!
Quote Tweet
I know of 17 purpose-built Customer Success Management software products on the market today. Am I missing any? docs.google.com/document/d/1Oz
The Guide to Etiquette in Customer Interactions
gainsight.com/2016/06/01/gui
Early hires in sales, marketing + customer success are critical for #startups. Pivotal points in growth influence what you need- #techweekTO
4
5
How to determine the Lifetime Value of Your Customers
Don’t miss this post on How To Nail the Customer Handoff! trustfuel.com/sales-success-
1
Contents of an Awesome Customer Success Playbook
sixteenventures.com/customer-succe
1
... "businesses need to embrace Customer Success just to keep pace, let alone thrive." 🚀
Quote Tweet
In Customer Success, Who Has Skin in the Game?
customer-success.getamity.com/h/i/236725699-
2
3
In Customer Success, Who Has Skin in the Game?
customer-success.getamity.com/h/i/236725699-
1
Why Churn is Critical in SaaS
forentrepreneurs.com/why-churn-is-c
1
We want to help you build a scalable customer journey! trustfuel.com/success-fuel-s
Join us today at 2pm for Adoption 101: How to Measure, Track, & Leverage User Behavior w/ bit.ly/2t77oRJ
1
TODAYS THE DAY! Join us at 2pm for Adoption 101: How to Measure, Track, & Leverage User Behavior w/ bit.ly/2t77oRJ
Join us today at 2pm for Adoption 101: How to Measure, Track, & Leverage User Behavior w/ bit.ly/2t77oRJ
1
Understanding Customer Success Management Compensation Models
sixteenventures.com/customer-succe
Join us on July 20th for Adoption 101: How to Measure, Track, & Leverage User Behavior w/ bit.ly/2t77oRJ
1
1