With rising delinquencies, will your #debtcollection strategy keep up? Learn how to navigate the twists and turns in 2023 to drive better recovery in our latest eBook—download it now: bit.ly/3XEcBKN
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TrueAccord
@trueaccord
Debt collection, reimagined.
TrueAccord’s Tweets
Negative #debtcollection experiences don’t have to be the norm. At TrueAccord, we know it’s possible to balance business goals and #customerexperience, and we're making positivity the new norm. #TrueComplimentTuesday
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Nobody likes being in debt, but sometimes there isn’t an easy way out. At TrueAccord, we focus on helping customers find a viable solution that makes paying off debt more manageable. #TrueComplimentTuesday
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Our Q4 Industry Insights explore what's been impacting consumer financial health, #delinquencies and more you need to know as you plan for #debtcollection in 2023. Read the latest here:
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Today we welcome new leadership to - check out the news and learn about our new #CTO: bit.ly/3kbqLUP
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One way to boost repayment rates: Make it easier to pay with custom payment plans and a user-friendly online portal. #TrueComplimentTuesday
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From 13.6M consumers reached to a new partnership with Visa, 2022 was quite the year at TrueAccord. Check out this video recap of some highlights. We have big plans to help customers and recover even more in 2023, are you ready?
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Entering the new year with debt isn’t ideal. The right engagement and payoff strategy can help customers start 2023 on the right foot for a debt-free future. #TrueComplimentTuesday
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New year, new you, and time for a new #debtcollection strategy! More consumers are making financial resolutions for 2023—help them keep their goals of paying off debt (and recover more in the process). Learn how in our new blog:
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Empathy rarely comes to mind when thinking about #debtcollection. Read our new blog to find out why and how we build our customer-centric approach to collect more and offer a better #customerexperience:
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Easier payment planning + happier customers = better repayment rates. Our online portal offers customers options to track and manage payments with confidence. #TrueComplimentTuesday
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"Surging loan delinquencies will follow a year in which consumers loaded up on credit, TransUnion said. Americans took out a record 87.5 million in new credit cards and 22.1 million in personal loans in 2022."
The time to talk to is now.
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2022 was a big year for TrueAccord as we continued to grow and set the standard for what debt collection should be. From new technology to real consumer feedback, here's a look back at our year:
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A debt-free future is possible! At TrueAccord, we prioritize giving customers a smooth and painless experience to handle their debt without shame or blame. #TrueComplimentTuesday
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We’re flattered, but our goal is to help customers out of #debtcollection so they don’t have to work with us again! #TrueComplimentTuesday
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Resolving debt without a hassle is something to be thankful for, and we’re celebrating this week with ALL the thanks. Happy Thanksgiving! #TrueComplimentTuesday
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Changing consumer preferences, rising #delinquencies, and #compliance can make #debtcollection feel extra challenging for 2023. But we have your guide to turning roadblocks into opportunities: bit.ly/3UN30zU
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Grateful. Pleasure. Respectful. Quick and smooth. Without judgment or prejudice. Not how you normally think about the #debtcollection experience, but possible with TrueAccord. Why choose any other way? #TrueComplimentTuesday
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Join us tomorrow, Nov. 10, to discuss the economic and delinquency trends headed into 2023 that should inform your #debtcollection and customer engagement strategies. RSVP now: bit.ly/3DUrmk2
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We know being in #debt isn’t easy, but with the right resources and effective communication, the #debtcollection process can be. #TrueComplimentTuesday
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We're pleased to announce that TrueAccord has joined the Visa Fintech Partner Connect program. Read the news for more about the program and what it means to be Visa Ready: bit.ly/3zXjRb2 #fintech #partnership
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Download our new comprehensive compilation of articles and essays focused on how #compliance is shaping the customer experience, lender operations and the #debtcollection industry: bit.ly/3NujJFs
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Offering consumers the flexibility to settle debts at their own pace and on their own time goes a long way in supporting customer satisfaction and repayment. Machine learning and digital technology make that process possible. #TrueComplimentTuesday
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Our approach to collections means 96% of customers resolve their debt by digital self-service. For those who prefer speaking with a human, we provide a great experience with a top-notch support team. #TrueComplimentTuesday
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It's been a year since #RegF went into effect - are you leveraging the new #compliance rules to enhance your business? Hear how to use Regulation F to maximize #debt recovery:
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I’m looking forward to our #BNPL panel at #Money2020USA with Kristina Elkhazin, Paige Fitzgerald, and @ohadsamet on October 24th. Ping me if you’ll be there.
#fintech #buynowpaylater #patientfinance #healthcarepayments #primahealthcredit
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Everyone is different and repayment options should be too. We make finding the right #debtcollection strategy that works for each customer easy. #TrueComplimentTuesday
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What's impacting consumer finances and #debtcollection today? Check out our #Q3 Industry Insights for an overview and ideas for collection strategy in a challenging #economy:
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We say that customer experience is a priority at TrueAccord and we mean it. A seamless #digital payment process is just one way we make the #debtcollection process better. #TrueComplimentTuesday
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Whether you’re a startup or an established organization, understanding the laws and regulations that apply to #debtcollection can be overwhelming—but the TrueAccord team is here to break down the top questions around #compliance in collections:
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From undisciplined to proactive and generative, how does your compliance management system stack up? Learn about #compliance level and how it impacts your #debtcollection success in the latest blog: bit.ly/3SGJhAQ
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"Why any lender wouldn't use something like TrueAccord is beyond me. Banks, Fintech companies, whomever." - From Fintech Brainfood on 'Who can win at Fintech in this market.' (if you haven't signed up for his newsletter, what are you waiting for?)
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What's next for #compliance in #debtcollection? TrueAccord experts discuss what the future of compliance looks like in our latest blog:
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Our goal is to make the debt collection process less stressful for consumers, and providing payment status updates is just one way we help. We find that happier, more informed customers lead to better outcomes for everyone. #TrueComplimentTuesday
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Big news! has acquired the #debtcollection business of ERC and plans to reach more consumers experiencing collections with an expanded scope of digital-first products and services. Read more: bit.ly/3M4BPwY #machinelearning #fintech
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You're following federal #debtcollection laws so you've got #compliance covered, right? WRONG! Find out what other regulations your collection operations need to pay attention to in our new blog: bit.ly/3xDZG0r
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Between federal, state and municipal #debtcollection laws—how well is your business keeping up with #compliance? The TrueAccord Legal team dives into the challenges and opportunities within the patchwork of regulations:
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Dealing with #debt can be hard, especially when unexpected life events, bills and economic pressures are waiting behind every corner. TrueAccord engages consumers with respect and understanding, empowering them to take back control of their finances. #TrueComplimentTuesday
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What is code-based #compliance and how is it different from traditional compliance approaches in #debtcollection? Read our Q&A with the TrueAccord experts to find out!
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