Tom Prouse

@tomprouse

ENTJ software dev. no kool-aid, antifragile

Brisbane, Australia
tomprouse.com
Joined April 2009
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  1. Jun 5

    Is there an enterprise software vendor that treats their customers with respect and responds to support requests in a timely manner?

  2. Retweeted
    Jun 1

    Optimism is great for exploring ideas, and terrible for planning commitments.

    1 reply 30 retweets 46 likes
  3. May 24

    Support departments should be measured based on customer satisfaction, the number of cases closed is 1 easily gamable 2 opaque 3 irrelevant

    1 retweet
  4. Feb 16

    True

    "Nothing wrong with having standards"
  5. 14 Nov 2016

    Dear people inventing new versioning schemes, stop.

    3 likes
  6. 2 Nov 2016

    Does anyone else think that the group that should most concerned with managing stakeholders are Vampires?

    3 retweets 5 likes
  7. 20 Sep 2016

    I just manually changed a registry value. Now I feel so dirty, need to take a shower.

    1 reply 3 likes
  8. 7 Sep 2016

    When you include "Power", "Smart" or "Enhanced" in the name of a product, you are raising expectations. Live up to them or be a lame duck

    2 likes
  9. Retweeted
    9 Nov 2015

    Everything's part of the strategy - including not having one.

    1 reply 61 retweets 93 likes
  10. 10 Aug 2016

    Dear , why do PDFs I upload appear low res and truncated 2 ur staff but they are complete and legible in chrome and adobe?

    1 reply 5 likes
  11. Retweeted
    8 Aug 2016

    I know Git, depending on what you mean by "know".

    Memorizing Six Git Commands: The popular approach to version control
    78 replies 3,025 retweets 4,422 likes
  12. Retweeted
    3 Aug 2016

    I like using "should" in tests because it implies "doesn't have to", so all my test will be green

    11 replies 51 retweets 121 likes
  13. 29 Jun 2016

    Dear windows8, please stop telling me my current brightness setting might reduce battery life WHEN THE TABLET DISPLAY IS OFF

    2 likes
  14. 23 Jun 2016

    I'll definitely be rewatching "Children of Men" this weekend to celebrate the in it's full dystopian glory

  15. 9 Jun 2016

    Just saw a ISV paying customers bug report closed with "Yes, this is a bug. We will fix it later." poor KPI == poor service == poor product?

  16. 31 May 2016

    Resolution: To not be amazed at how poorly organisations choose which software to acquire, but seek to understand the driving factors

  17. Retweeted
    19 May 2016

    Easy vs. Simple

    6 replies 699 retweets 596 likes
  18. Retweeted
    2 May 2016

    A tool is made reusable not by handling every possible use case under the sun, but by providing well-defined, simple extension points.

    4 retweets 6 likes
  19. Retweeted
    11 Apr 2016

    Use project work to discover what you need to study and practice, then spend time learning. Find the edge of your comfort zone, stay there.

    1 reply 11 retweets 15 likes
  20. 7 Apr 2016

    I just switched the last snowflake for a phoenix. It feels like inbox zero but for infrastructure hygiene

    1 retweet 1 like

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