My phone died today. I tried ordering a new one from both @Apple and @att. In order to log in to my existing accounts, both wanted to use my dead phone for 2FA. After wrestling with @att chat help, I finally got my order placed.
It was cancelled later, with no reason given.
Gotta make sure to set up email 2FA. This has happened to me before (I was out of the country, the 2FA text wasn’t working internationally). Aggressively chosen email 2FA whenever I can ever since.