Hey @TeamYouTube I can't ask for a custom URL but i'm eligible, can yo help me?
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Replying to @timeharder2
Hey there – if you're eligible, you should see a notice in your advanced account settings. And to get set up, just follow the steps outlined here: https://yt.be/help/4moa . Hope this helps!
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Replying to @TeamYouTube
The thing is, I am eligible but I can't make one. I have more than 100 subscriber, I'm on YouTube since longer than 30 days, I have a profile picture and a banner but I can't make a custom url.
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Replying to @timeharder2
Are you receiving any error messages when trying to get your custom URL? – a screenshot would help. Also, care to share us the custom URL you're trying to claim so we can check further? Thanks!
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Replying to @TeamYouTube
here are some screenshots. As you can see I have everything correct, but I can't click to ask one.pic.twitter.com/16VVJzaNgz
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Replying to @timeharder2
Thanks for the screenshot, since you are still not being given the option to get a Custom URL even after completing the requirements, we are passing this along and we'll let you know once we get an update.
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Nice! Thank you for your help
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