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Let’s look at three examples in 2022 where interdependencies created unintended #DevOps incidents: https://hubs.la/Q01rk9020
Written by Mike Hicks of
“If you’re consuming the internet to deliver or consume business critical services, and something breaks, where do you start to look?”
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Starting at ~19:33 UTC, ThousandEyes observed a service disruption for some global Facebook users. Several conditions were seen throughout the incident, ranging from HTTP server errors to extensive packet loss at Facebook’s network edge. It appeared to mostly resolve by ~20:45.
Starting at ~4:38 UTC, Salesforce experienced a disruption that impacted global users. During the incident, ThousandEyes observed server errors and timeouts consistent with a backend service issue. The event appeared to be mostly resolved by ~7:15 UTC. …https://akmhjegdyjkosyzpnzpzmdhomyoakchk.share.thousandeyes.com
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Starting at around 7:52 UTC, ThousandEyes observed 100% packet loss in Zscaler’s network, which impacted the reachability of the Zscaler service for some customers. The disruption persisted for ~30 minutes before beginning to clear.
Starting at 7:50am UTC, ThousandEyes can confirm observations of intermittent connectivity failures and forwarding loss to WhatsApp service endpoints. With no Internet network issues observed, the disruption appears to be a result of a backend application or service issue.
ThousandEyes can confirm that starting at ~3pm UTC, requests to access Zoom’s service began to fail, with some global users receiving 502 and 503 HTTP errors which indicate an internal or backend issue. The incident lasted ~22 minutes. https://aumdyzgiig.share.thousandeyes.com
ThousandEyes can confirm that Microsoft Teams started to become unavailable to global users at appropriately 1:15 AM UTC, July 21 (6:15 PM PDT, July 20). The incident is still ongoing. https://awedypwafw.share.thousandeyes.com
On July 14 at 12:10 UTC, Twitter experienced a service disruption that prevented many users from accessing its app. While the app appears reachable from a network standpoint, users are receiving 503 service unavailable errors, indicating that the issue is internal to Twitter.
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