Wow, Thalys Business has a pretty bad retention process. Their notification email just dumps you on their general sales page.
@thalys_en Not a booking, but about The Pass Business: “Hernieuwing van uw ThePass Business abonnement”
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@thijsniks Ok, so you received an email saying that your ThePass Business is about to expire, but the link takes you to the homepage? -
@thalys_en The link takes me to the general sales page, so I’m 99% sure you’re missing out on sales. Look at any modern SaaS business.
End of conversation
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