I love the strategic advantage Stripe is creating with Checkout and Customer Portalhttps://twitter.com/frankdilo/status/1305890609891364869 …
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Thijs Niks Retweeted Francesco
I love the strategic advantage Stripe is creating with Checkout and Customer Portalhttps://twitter.com/frankdilo/status/1305890609891364869 …
Thijs Niks added,
The more work Stripe saves their customers, the less likely it is they will move. Which means Stripe can charge more
Same applies to Radar anti-fraud, Connect marketplace compliance, and Capital loans. These payments processing add-ons increase Stripe’s differentiation and competitive advantagepic.twitter.com/m7op4QqHt6
I have mulling over Stripe’s strategy for a while now and think people are underestimating the moat they are building. Should probably write an article about it
Stripe loses pricing power as soon as a company can say “let’s just swap them out for someone cheaper,” so the focus should be on anything that prevents that discussion from happening both within the finance and engineering teams.
I think they are working on 2 (I like this idea, in addition to building more automated tools in the backend - potentially benchmarking against peers). Agree with 3. On 1 - do you mean easier access to their Sigma product? (SQL environment)
The Stripe billing customer portal allows companies to have their users change payment settings without needing to build those features themselves https://stripe.com/blog/billing-customer-portal … Moving away from Stripe would now incur the cost of “shit, we need to build all these admin features”
As they write in this announcement, anything that “makes it even easier to create a great experience for your customers while minimizing engineering investment” should be prioritizedhttps://stripe.com/blog/billing-customer-portal …
Super interesting and appreciate your thoughts! Am looking forward to seeing what’s next.
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