I would like to speak to the manager of the Chase app and ask if they ever heard about time-to-interactive as a metric…
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Replying to @ZacSweers @thijsniks
Not a huge fan either, but it’s still a lot better (incl TTI) compared to my UK and NL banking apps.
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Replying to @emj_kj @ZacSweers
What’s better about the Chase app compared to ING?
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Replying to @thijsniks @ZacSweers
Mainly speed ironically, and the fact it takes me less clicks to carry out my most common actions.
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Replying to @emj_kj @ZacSweers
In my experience, the ING app is much faster if you are in the Netherlands than Chase is in the US (but crossing the ocean incurs a delay)
11:28 AM - 28 Jul 2020
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Replying to @thijsniks @ZacSweers
gotcha, to be fair it's been a while since I used the ING one domestically.
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