We have lived in the US for 18 months now and had to deal with more fraudulent charges on our cards and bank accounts (about $2000
) than in the previous 30 years of living in Europe (a nice round $0).
I just don’t understand everyone is ok with this broken system.
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And perhaps even stranger is Amazon customer service confirming that some of these charges were made from Amazon accounts which had already been blocked for fraud, yet they refuse to provide refunds and tell me to dispute these with my bank
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This is getting curious: I got a new debit card in February and there were 3 fraudulent Amazon transactions in June, so if my card details were swiped or leaked it happened in the preceding months at… the California DMV? (Quite certain I didn’t give my card number away)pic.twitter.com/gb3tcuxqFk
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I’m fairly confident those Amazon charges are indeed fraudulent, considering that: (a) I don’t use my debit card for Amazon purchases (b) Their customer service said these came from “suspended or blocked” Amazon accountspic.twitter.com/y6c2Ro0ml0
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If the Amazon charges are indeed fraudulent, my card details could be leaked through: (a) Me being a dummy and accidentally showing my card to a scammer (b) The DMV terminals being skimmed (c) A merchant using Account Updater https://usa.visa.com/dam/VCOM/download/merchants/visa-account-updater-product-information-fact-sheet-for-merchants.pdf … (d) Something else?pic.twitter.com/BocmZX6v36
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The debit card details didn’t get skimmed at the Target or restaurant, because those were Apple Pay transactions https://support.apple.com/en-us/HT203027 pic.twitter.com/N2RDptIGXZ
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And yes, I find this situation quite interesting as a payments professional
Let’s see what response the bank comes back with!Show this thread -
The bank is investigating the fraudulent transactions and I ordered a debit card replacement. Still no idea what happened thoughpic.twitter.com/Jk19My4YwE
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End of conversation
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