I re-read @DanGrover’s piece on the uselessness of bots and this remains a spot on summary of the potential power of chat apps for transactions http://dangrover.com/blog/2016/04/20/bots-wont-replace-apps.html …pic.twitter.com/wTVBnIgLy0
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Exactly! It’s beautiful. And honestly not *that* hard to replicate for other (chat) platforms if they cared.
It's not a matter of the tech; it's a matter of having the patience and conviction to grow an ecosystem in a sustainable way over multiple years and carefully balance the value proposition for devs, businesses, users until it works out. That's what's lacking now.
You mean a long-term strategy with cohesive objectives and multi-year projects to quietly build out a useful service? Oh no, that sounds boring!
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